Terms & Conditions
Last updated: April 2025
1. Introduction
These Terms and Conditions ("Terms") govern the provision of web design services by sixtyninebuild ("we", "us", or "our") to clients ("you" or "the Client") via sixtyninebuild.com.
By engaging our services, requesting a quote, or signing a project agreement, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you should not engage our services.
2. Services
Sixtyninebuild provides web design and related services including, but not limited to:
Website design and development
Landing page design
Website redesigns and updates
Design consultancy and advice
The specific scope of work for each project will be agreed upon in writing before work begins, typically through a project proposal or brief confirmation email (the "Project Agreement").
Any work outside the agreed scope constitutes additional work and will be quoted and agreed separately before we proceed.
3. Quotes & Payment
3.1 Quotes
All quotes provided are valid for 30 days from the date of issue unless otherwise stated. A quote does not constitute a binding contract until both parties have confirmed acceptance in writing.
3.2 Deposit
A non-refundable deposit of 50% of the total project fee is required before work commences. Payment of the deposit constitutes your acceptance of these Terms and the agreed project scope.
3.3 Final Payment
The remaining balance is due upon project completion, before the final deliverables (website files, login credentials, or launch) are handed over to you.
3.4 Late Payment
If payment is not received within 14 days of the invoice date, we reserve the right to pause work on your project and charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
3.5 Payment Methods
Accepted payment methods will be confirmed at the time of invoicing. All prices are in GBP and, where applicable, are exclusive of VAT.
4. Project Process & Client Responsibilities
A successful project depends on timely collaboration. You agree to:
Provide all required content, assets, and materials by agreed deadlines
Respond to questions, proofs, and review requests within 5 working days
Provide clear, consolidated feedback at each review stage
Obtain any necessary third-party licences or permissions for content you supply
Delays caused by the Client may result in revised timelines and, where significant, additional charges. We will notify you in advance if this applies.
5. Revisions & Amendments
Each project includes a defined number of revision rounds as agreed in the Project Agreement. Revisions are understood to be reasonable adjustments within the original scope — not changes to the overall design direction or new requirements.
Additional revisions beyond the agreed allowance, or changes to the project scope, will be charged at our standard hourly rate, which will be communicated to you before any additional work begins.
6. Timelines & Delivery
We will provide an estimated project timeline at the outset. All timelines are estimates and are contingent on timely receipt of materials, content, and feedback from you.
We are not liable for delays caused by third parties (e.g. hosting providers, domain registrars) or circumstances beyond our reasonable control.
7. Intellectual Property
7.1 Ownership Transfer
Upon receipt of full and final payment, ownership of the completed design work is transferred to you. Until full payment is received, all work remains the intellectual property of sixtyninebuild.
7.2 Our Tools & Resources
We may use third-party fonts, stock images, frameworks, plugins, or other licensed assets during the project. Where applicable, you are responsible for obtaining and maintaining any licences required for continued use of such assets after project completion.
7.3 Portfolio Rights
We reserve the right to display completed work in our portfolio and promotional materials (e.g. our website, social media) unless you request otherwise in writing prior to project completion.
8. Confidentiality
Both parties agree to keep confidential any sensitive business information shared during the course of the project. This obligation does not apply to information that is publicly available or required to be disclosed by law.
9. Warranties & Limitation of Liability
9.1 Our Warranties
We warrant that:
Services will be performed with reasonable care and skill
Deliverables will substantially conform to the agreed project scope
We do not warrant that the website will be free from all errors or that it will be compatible with all devices, browsers, or future software updates.
9.2 Limitation of Liability
To the fullest extent permitted by law, sixtyninebuild’s total liability to you for any claim arising under or in connection with these Terms shall not exceed the total fees paid by you for the relevant project.
We are not liable for any indirect, consequential, or special loss including (but not limited to) loss of profits, revenue, data, or business opportunity.
Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
10. Cancellation & Termination
10.1 Cancellation by Client
If you wish to cancel a project after work has commenced, you must notify us in writing. The non-refundable deposit will be retained. If work beyond the deposit value has been completed, you will be invoiced for that work at a pro-rata rate.
10.2 Termination by Us
We reserve the right to terminate a project with written notice if:
Payment is not received within the agreed timeframes
You engage in conduct that is abusive, threatening, or unreasonable
Continuing the project would require us to breach any applicable law
In such cases, payment for all work completed to date will remain due.
11. Third-Party Services
We may recommend third-party platforms, tools, or services (e.g. hosting, CMS platforms, email marketing tools). We are not responsible for the performance, availability, pricing, or terms of any third-party services. Any agreements you enter into with third parties are solely between you and that provider.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may update these Terms from time to time. The most current version will always be available at sixtyninebuild.com. Continued use of our services after any changes constitutes your acceptance of the updated Terms.
14. Contact Us
If you have any questions about these Terms, please get in touch:
Email: sixtyninebuild@gmail.com
Website: sixtyninebuild.com